Shipping & Returns
All orders are shipped worldwide from our warehouse in Melbourne (Australia) and Vancouver (Canada) using Australia Post and Canada Post.
Shipping cost depends on how heavy your order is and whether you choose regular or express shipping. To see the exact cost, please use the shipping calculator at checkout.
Shipping Time
Local Delivery (Australia & Canada): 5-14 business days from payment to delivery.
International (outside Australia & Canada): 7-21 business days.
All orders by Paper Provision will ship out by Friday of the week. For all orders received on Friday, we will try our best to ship out same-day but cannot make any promises. In that case, orders placed on Friday will ship out the following week.
Customs & Duties
Unless our store collects duty on your behalf, please note that you, the buyer, are 100% responsible for the fees. We, the seller, are not responsible for customs charges. Please note that International orders can sometimes take up to 2-3 weeks to arrive after they are shipped since all orders must pass through customs and the time frame that this takes is totally out of our hands.
Returns & Exchanges
Please note that we do not accept exchanges 24 hours after order confirmation. All sales are final. We do not provide refunds or cash back if you change your mind.
If you have any problems with your order (not received, not what you were expecting, etc.) PLEASE contact us so that we can make it right. We truly want to please our customers and will always try our hardest to resolve any situations that come up.
Please inspect your purchase as soon as it arrives. Damage claims must be made within 48 hours of package arrival. No claims can be made after 48 hours. If for some reason there is damage or defect to your item, please take photos of the item, the package with label on it, along with your order number and contact details and contact us via the form below immediately for a replacement.
Please keep the tracking number and any other relevant shipping information in the unlikely event we do not receive your return shipment. Once your returned order is received, we will send the new shipment within 2-5 business days.
Our mission is to create beautifully designed stationery and wall art that ignite genuine human connections and authentic self-expression. Whether it’s spilling your truth in a card or curating a space that feels you, we’re here for the moments that matter—beyond the screen.
In a world that’s increasingly digital and disconnected, we believe in the power of holding something real
In a world that’s increasingly digital and disconnected, we believe in the power of holding something real
It’s not just paper; it’s your cue to slow down, savor the intentional, and connect to the people and moments you cherish. It’s a solid reminder that the best things in life aren’t virtual.
We started with luxe typographic stationery with serious attention to detail. Our signature lined envelopes? Mix, match, and make it yours. This isn’t just stationery—it’s self-expression on paper.
We believe your space should reflect you, not just exist around you. It’s about creating a space that nurtures your emotional well-being. Your home should look good and feel even better.
Total fan favorites, loved by influencers and customers alike
Get in touch
Drop us an email, and we’ll get you sorted with whatever you need. Give us up to 48 hours to respond—we’re on it and ready to help!