Shipping & Returns
All orders are shipped worldwide from our warehouse in Melbourne (Australia) and Vancouver (Canada) using Australia Post and Canada Post.
Price varies based on weight & preferences (regular/express). Please use the shipping calculator at the check-out to calculate postage.
Shipping Time
Local Delivery (Australia & Canada):
Regular postage 2-7 business days + handling (2-5 business days)
Express postage 2-4 business days + handling (2-5 business days)
International (outside Australia & Canada):
Flat fee AUD 35 (Approx. USD 25)
Regular postage 7-10 business days + handling (3-5 business days)
All orders by Paper Provision will ship out by Friday of the week. For all orders received on Friday, we will try our best to ship out same-day but cannot make any promises. In that case, orders placed on Friday will ship out the following week.
If customs charges occur please note that you, the buyer, are 100% responsible for the fees. We, the seller, are not responsible for customs charges. Please note that International orders can sometimes take up to 2-3 weeks to arrive after they are shipped since all orders must pass through customs and the time frame that this takes is totally out of our hands.
Gray Malin Prints
Small size shipping fee: AUD 35 (approx USD 25)
Medium size shipping fee: AUD 42 (approx. USD 30)
Prints will ship out by Friday of the week print was purchased. For all orders received on Friday are possible to be shipped out same-day but cannot make any promises. In that case, orders placed on Friday will ship out the following week.
USA: 3-5 business days + handling.
International: 5-10 business days + handling.
If customs charges occur please note that you, the buyer, are 100% responsible for the fees. We, the seller, are not responsible for customs charges. Please note that International orders can sometimes take up to 2-3 weeks to arrive after they are shipped since all orders must pass through customs and the time frame that this takes is totally out of our hands.
Returns & Exchanges
Please note that we do not accept exchanges after order confirmation. All sales are final. We do not provide refunds or cash back if you change your mind.
If you have any problems with your order (not received, not what you were expecting, etc.) PLEASE contact us so that we can make it right. We truly want to please our customers and will always try our hardest to resolve any situations that come up.
Please inspect your purchase as soon as it arrives. Damage claims must be made within 48 hours of package arrival. No claims can be made after 48 hours. If for some reason there is damage or defect to your item, please take photos of the item, the package with label on it, along with your order number and contact details and contact us via the form below immediately for a replacement.
Please keep the tracking number and any other relevant shipping information in the unlikely event we do not receive your return shipment. Once your returned order is received, we will send the new shipment within 2-5 business days.
Check out our hottest collections flying off the shelves at stockists worldwide!
Wholesale FAQs
Where to shop
There are 2 ways:
- Shop via marketplaces that we’re on: FAIRE, PoweredByPeople or Markato (for HongKong and Asia).
- Shop on our website with a wholesale discount code.
Minimum Order
Faire: USD 150 (CAD 200)
Powered By People: USD 150
Markato: USD 300
Website: CAD 500 (USD 350)
Why shop on our website
- Get access to all our listings that are not available on Faire, PBP and Markato.
- No minimum piece per design, only minimum order (CAD 500 or USD 350).
- Free shipping forever
- Get access to our Google Drive library of images, include: ready-for-web catalog images and insta-worthy lifestyle images.
- Be the first to know for new line of products before they're available on Faire, PBP and Markato.
Processing Times
We process wholesale orders within 14 business days. After this, please expect additional 5-10 business days for delivery via Canada Post and Australia Post.
Dropshipping
Starting a business can be a wild ride, we feel you! That's why we're offering a dropshipping option at a sweet 30% at no minimum order.
- Just gotta have a legit store to get approved (online or offline).
- NO FREE SHIPPING though.
Hit us up via the contact form below, and we'll hook you up within 48 hours!
See Our Stockists
Join our eclectic crew of stockists vibing with our style and mission! When you team up with us, you're not just stocking shelves; you're joining a global movement all about empowering self-expression through art and interior design. Our hot-selling collections are a hit worldwide, so hop on board to elevate your retail space with our curated goodies.
Inactive Account
If no orders are placed within 6 months of your approval as a wholesaler, your inactive account will be deleted without notice. Don't worry, we'll send you reminders beforehand. If this happens, you'll need to reapply next time.
We believe in creating homes that serve as a true reflection of the individual who inhabits them.
We believe in creating homes that serve as a true reflection of the individual who inhabits them.
Shop on our website
Email us with your shop details and we'll give you access to a wholesale discount connected to your email account. Please allow us 48 hours to respond.